❓ Frequently Asked Questions
Q1. Are you a factory or trading company?
A: We are one of the largest factories specializing in solar racking production in China. Our product categories include ground mounts, all types of roof mounting, solar carports, and customized OEM solutions.
Q2: How can I visit your facility?
A: Our facility is located in China. You can fly to the nearest international airport, and we warmly welcome your visit.
Q3: How do you handle quality control?
A: "Quality is our culture." We perform casual inspections during each procedure and conduct a final QQC once the products are finished.
Q4: Can I request samples?
A: Yes, we are honored to provide samples according to your specific requirements.
Q5: What information is needed for a quotation?
A: To provide an accurate solution, please provide: 1. Solar panel quantity and dimensions; 2. Panel tilt angle; 3. Max wind and snow loads; 4. Ground clearance; 5. Planned layout or ground size.
Q6: What is the typical delivery timeframe?
A: Standard delivery takes between 5 to 15 days after receiving the deposit, depending on the order size and customization requirements.